Server maintenance
Scheduled Maintenance Report for Better Impact
The scheduled maintenance has been completed.
Posted Jan 08, 2023 - 23:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 08, 2023 - 22:00 EST
We will be performing server maintenance - during this period the and portals will be unavailable for approximately 20-30 minutes.

During this maintenance period, we will be migrating our application to new front-end web servers, and as such, the primary ip address of our service will be changing from to We are providing these details for informational purposes only, as this change is not expected to impact the ability of our customers to access our services after we have completed the migration.

If you have any questions or concerns, please reach out to us via support chat and we would be happy to assist.

This maintenance will begin at the following local times:

New York, USA: Sunday, January 8, 2023 10:00 PM
London, UK: Monday, 9 January 2023 3:00 AM
Sydney, Australia: Monday, 9 January 2023 2:00 PM
Posted Jan 03, 2023 - 08:05 EST
This scheduled maintenance affected: Web Application.